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Privacy Policy

Last updated: September 23, 2025

This Privacy Policy describes how Sampar Paris (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase on sampar.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you,” “your,” and “yours” refer to you as the user of the Services, whether you are a customer, a website visitor, or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example, to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect (and have collected over the past 12 months) personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.

Personal Information We Collect

Information you provide directly to us may include:

  • Contact information: your name, address, phone number, and email address.

  • Order information: your name, billing and shipping address, payment confirmation, email address, and phone number.

  • Account information: username, password, security questions, and other details used to secure your account.

  • Purchase information: items you view, add to your cart, save to your account (such as loyalty points, reviews, referrals, or gift cards), and purchases.

  • Loyalty points / product reviews / referrals / stored gift cards.

  • Customer service information: details you choose to share when communicating with us (e.g., sending a message via the Services).

Not providing certain information may prevent you from using or accessing certain features.

Information about your use of the Services
We may automatically collect certain details about your interaction with the Services (“Usage Data”), using cookies, pixels, and similar technologies. Usage Data may include information about how you access and use our Site and account, including device details, browser information, network connection, IP address, and other data related to your interaction with the Services.

Information we receive from third parties
We may also obtain information about you from third parties, such as:

  • Companies that support our Site and Services (e.g., Shopify).

  • Payment processors who collect payment details (e.g., bank account, credit/debit card, billing address) to process payments and complete your orders.

  • Advertising and marketing partners.

  • Other service providers who may use cookies, web beacons, SDKs, and similar technologies when you visit our Site, interact with our emails, or use our Services.

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill orders, send notifications about accounts, purchases, returns, or other transactions, manage your account, arrange shipping, and handle returns or exchanges.

  • Marketing and Advertising: To send promotional communications via email, SMS, or mail, and show you relevant ads.

  • Security and Fraud Prevention: To detect, investigate, or act against potentially fraudulent or malicious activities.

  • Customer Service and Improvement: To provide customer support and enhance the Services.

Cookies

Like many websites, we use cookies. These help us operate and improve our Site, remember your preferences, conduct analytics, and tailor services and ads.

Most browsers accept cookies by default, but you can configure yours to delete or reject them. Please note that blocking cookies may impact your user experience.

For details on Shopify cookies, visit: https://www.shopify.com/legal/cookies.

How We Disclose Personal Information

We may share your information with:

  • Service providers (e.g., IT, payments, analytics, shipping, cloud storage, customer service).

  • Business and marketing partners.

  • Affiliates within our group.

  • As part of business transactions (mergers, bankruptcies).

  • To comply with legal obligations.

We do not use or disclose sensitive personal information without your consent or as otherwise permitted by law.

User-Generated Content

If you submit reviews or other content via the Services, it will be public. Please be mindful when sharing information.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, accuracy, or security.

Children’s Data

The Services are not intended for children. We do not knowingly collect data from children.

Security and Retention

We implement safeguards, but no system is 100% secure. We retain personal data as long as needed for accounts, Services, legal obligations, or disputes.

Your Rights

Depending on your location, you may have rights such as:

  • Access, deletion, correction, or portability of your data.

  • The right to opt out of sale/sharing of data or targeted advertising.

  • Restriction of processing.

  • Withdrawal of consent.

  • Managing communication preferences (unsubscribe from promotional emails anytime).

You can exercise these rights by contacting us at heycloaves@gmail.com.

Complaints

If you have concerns, contact us at heycloaves@gmail.com. You may also have the right to escalate to your local data protection authority.

International Users

Your information may be processed outside your country. For transfers outside Europe, we use recognized mechanisms such as EU Standard Contractual Clauses.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please email us at: heycloaves@gmail.com

For applicable data protection laws, unless stated otherwise, we are the controller of your personal information.